Ingame Store- Fraud Suspicion - Guild Wars Forums

thral · Dec 18, 2009, 07:34 PM // 19:34

Well I recently tried to buy the new costumes in the ingame store. Every time I tried to purchase it it would keep showing up as Fraud Suspicion. I tried on 2 differnt credit cards and it keeps showing up. Is this happening to anyone else or if anyone knows how to solve this please tell me.

Help much appreciated.

Edit: Sitting and waiting for support to help out. Any day now...

Ariena Najea · Dec 18, 2009, 07:50 PM // 19:50

Worked the first time for me.

Are you entering the same name/address for your Billing and Mailing address?

Konker2020 · Dec 18, 2009, 09:01 PM // 21:01

If you have used more than 2 credit cards on the same account in the past, they tag you for fraud suspicion, at that point you will need to contact them directly elsewise should you keep trying and escalate their suspicion its possible that they will suspend your account. This happened to a friend of mine that has like 7 credit cards, he seemed to have found it necessary to apply for a credit card at every back and credit service centre, and happened to get accept and accept the offer at every one of them aside from one.

Voltaic Ectoplasm · Dec 18, 2009, 11:18 PM // 23:18

Looks like you've stolen those cards or Your inputting the wrong info..

Dre · Dec 18, 2009, 11:19 PM // 23:19

If credit cards won't work, try using paypal

Neo Nugget · Dec 19, 2009, 01:44 AM // 01:44

I've had that happen to me before. Just contact support and they'll be able to get everything sorted for you.

Dec 18, 2009, 07:34 PM // 19:34	#1
thral Lion's Arch Merchant Join Date: May 2007 Profession: W/	Ingame Store- Fraud Suspicion Well I recently tried to buy the new costumes in the ingame store. Every time I tried to purchase it it would keep showing up as Fraud Suspicion. I tried on 2 differnt credit cards and it keeps showing up. Is this happening to anyone else or if anyone knows how to solve this please tell me. Help much appreciated. Edit: Sitting and waiting for support to help out. Any day now... Last edited by thral; Dec 20, 2009 at 11:25 AM // 11:25..

Dec 18, 2009, 07:50 PM // 19:50	#2
Ariena Najea Silence and Motion Join Date: Jul 2006 Location: Buffalo NY Guild: New Horizon [NH]	Worked the first time for me. Are you entering the same name/address for your Billing and Mailing address? __________________ Currently active in GW1 as of February 2015!

Dec 19, 2009, 01:44 AM // 01:44	#6
Neo Nugget Site Contributor Join Date: Jan 2006 Profession: R/	I've had that happen to me before. Just contact support and they'll be able to get everything sorted for you. __________________ "Even if the morrow is barren of promises, nothing shall forestall my return."

Dec 18, 2009, 09:01 PM // 21:01	#3
Konker2020 Krytan Explorer Join Date: Jan 2009 Guild: Exiled Forcez [Ex]	If you have used more than 2 credit cards on the same account in the past, they tag you for fraud suspicion, at that point you will need to contact them directly elsewise should you keep trying and escalate their suspicion its possible that they will suspend your account. This happened to a friend of mine that has like 7 credit cards, he seemed to have found it necessary to apply for a credit card at every back and credit service centre, and happened to get accept and accept the offer at every one of them aside from one.

Dec 18, 2009, 11:18 PM // 23:18	#4
Voltaic Ectoplasm Jungle Guide Join Date: Feb 2007 Location: Mallyx's pimped out Crib Profession: Mo/A	Looks like you've stolen those cards or Your inputting the wrong info..

Dec 18, 2009, 11:19 PM // 23:19	#5
Dre Krytan Explorer Join Date: Nov 2007 Location: Belgium Guild: Dutch Doom Brigade Profession: W/	If credit cards won't work, try using paypal